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Terms & Conditions

Cancellation policy

Whilst we are reluctant to charge for any short notice cancellations or ‘no show’ consultation appointments, this is having a detrimental impact on our services to patients who are on the cancellation list and who cannot be accommodated due to lack of notice/no notice being given to cancel. As a result, if you fail to provide 48 hours’ notice to cancel your appointment, there will be a £100 charge. One of our Client Co-ordinators will take your card details at the time of booking the consultation appointment for you.